How To Write Cover Letter For Customer Service Position

Customer Service Cover Alphabetic character Samples and Writing Tips

Updated on February eighteen, 2022

Julie Blindside / The Balance

If you're hoping to land an interview for a client service task, you demand a cover letter that demonstrates the customer service skills and feel required for the role. To detect out which qualifications are most of import, analyze the job listing, paying shut attention to the keywords in the description.

What you read may surprise you. Contrary to popular belief, not every customer-facing role requires extreme extroversion. Empathy, tact, and communication skills may be more important for success. Knowledge of specific products and software packages may too exist useful.

A skillful cover letter will hook the hiring director'southward attention and demonstrate the value you'd bring to the role.

Here'due south data on what to include in a embrace letter of the alphabet for a customer service part, how to format the letter, a template to download, and examples of embrace messages to review.

What to Include in a Client Service Embrace Letter

Demonstrate your specific client service-related skills and experience. You're trying not only to get the hiring manager's attention but to betoken that you understand what is required for the part.
Highlight soft skills similar listening, conflict resolution, empathy, and depersonalization (i.e., the ability to provide caring customer service while not telling the customer your life story).
Include hard skills like software programs specific to the job.

How to Format a Cover Letter

A embrace letter for a client service job should also take all the usual elements of a good encompass letter of the alphabet, including:

Contact information: your name, accost, phone number, e-mail address, then on.
A salutation: Ideally, follow your greeting with the proper name of a contact at the company – either the hiring manager or a representative from human resources. If you exercise non have a contact, y'all tin leave off the salutation, or include a full general one, such as "To Whom It May Business."
The cover letter body, including a grabby beginning paragraph that draws the reader in and hooks them with your skills and experience, and supporting paragraphs that bear witness that you know what the company is looking for and that you lot tin provide it.

A endmost paragraph, summarizing your skills and how you'd use them to solve the visitor's bug and contribute to its success.
A closer, e.g., "sincerely" or "best regards." Hither's more information on how to close a cover letter of the alphabet, with examples.

Customer Service Embrace Letter of the alphabet Sample

This is a customer service cover letter example. Download the customer service cover letter template (compatible with Google Docs and Word Online) or meet below for more examples.

Screenshot of a customer service cover letter sample

Customer Service Cover Letter Sample (Text Version)

The following is an example of a encompass letter for a customer service position. Also run into below for more cover alphabetic character samples, and tips for emailing a embrace letter and resume.

Tammy Applicant
123 Chief Street
Anytown, CA 12345
555-555-5555
tammy.applicant@e-mail.com

February 16, 2022

Ophelia Lee
Human Resource
Tiptop Windows
123 Business Rd.
Business City, NY 54321

Dear Ms. Lee,

In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional person to represent you when profitable your valued customers.

My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I take assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal echo concern as well as spreading the discussion of your business through these loyal patrons is of the utmost importance in every company.

Positioning a company for better exposure and greater marketability is a job that I have performed with success many times. I am an fantabulous trainer who achieves ongoing success with her teams past building morale, maintaining teams' self-confidence, and training them to build the sale by improving their people skills.

It would be a pleasure to interview with you, and I look forrad to hearing from y'all soon.

Very sincerely,

Signature (difficult copy letter)

Your Typed Name

Customer Service Email Cover Letter of the alphabet Sample

Subject Line: Anna Smith – Sales Acquaintance

Dear Ms. Parker,

I was excited to run across your LinkedIn advertising for a sales associate at Parker Gifts, Inc. I consider it a privilege to help customers select the perfect souvenir. In my electric current job at The Picayune Gift Shop, I provide gift recommendations, help coordinate deliveries and fulfill online orders, and manage all aspects of the customer experience from greeting to follow upwards.

In my seven years as a sales associate, I've acquired extensive knowledge of point-of-auction systems including Shopify and Intuit Quickbooks. I'm known for my at-home and cheerful demeanor, and excel at defusing tense situations with customers. I truly believe that the all-time sales associate is one who listens.

I'd love to hear more than about the part and what yous're looking for in a sales associate. Y'all can reach me via phone at 555-123-4567 or email at anna.smith@email.com.

Thanks again for your fourth dimension and consideration.

Best,

Anna Smith

Telephone: 555-123-4567
Email: anna.smith@email.com

How to Transport an E-mail Cover Alphabetic character

Choose an appropriate subject line for your electronic mail cover letter. To avoid your message getting stuck in a spam filter or lost in a crowded inbox, make sure your topic is clear. Include your proper noun and the job title in the subject line of the email message.
Omit the accost paragraphs and date. Instead, include your contact info in your electronic mail signature.
Keep your bulletin concise and to the point. Aim for three well-crafted paragraphs, and consider adding bullet points with your most impressive skills and feel.

Include an email signature with your electronic mail address, phone number, and LinkedIn or portfolio URL.
Proofread and test your message earlier sending it. Your message should be free of typos, grammatical errors, and formatting problems. Electronic mail yourself a test copy before you ship the final draft to the hiring manager.

Review More Cover Letter Samples

Review sample cover letters for a multifariousness of circumstances, including a follow-upward letter of the alphabet, research letters, chore/manufacture specific sample cover letters, all-purpose embrace letters, cold contact, and referral letter samples.